Ring Repair - Send Me a Shipping Label
This will make sure your repair order gets into the workshop queue and ensure that we have your correct address.
Once you've placed your order, you'll receive a return shipping label via email in 1-2 working days.
Let us take care of it
We can send you one of our Free Ring Sizers.
We designed it ourselves to avoid using the plastic kind. It's made of recycled cardboard, fits into an envelope and ships to you for free.
It's the easiest way to make sure your Good Gold ring fits perfectly.
Do it yourself
If you don’t want to order a ring sizer, you can work out your size with the help of this form. Answer a few (quick) questions and we'll have you sorted in no time.
Or, for everything you ever wanted to know about ring sizing, check out our in-depth sizing guide.
We keep it really simple: fast, easy and free.
Turnaround
We hand make your ring to order, which takes 1-2 weeks.
Shipping
WITHIN NZ
Shipping is free and and usually arrives the next day. All parcels are tracked and fully insured.
WORLDWIDE
We ship worldwide via DHL Express shipping which is super-reliable and arrives in 3-5 working days.
All parcels are tracked and fully insured.
Orders over $1000 will be sent signature required.
IMPORT DUTIES AND CUSTOMS CHARGES
If you live in the United States, New Zealand or Australia, you won’t be charged any import fees.
If you live in the European Union you will most likely be charged VAT.
For other countries, the laws vary. Your local customs department is the best place to get information on this.
Resizing
Your first ring resize is free, additional resizes will be US$30.
You can work out what size you need with this typeform.
Once you know the size you need, "purchase" our ring resize product and we'll send you return shipping info.
Any problems, just get in touch.
Returns
The beautiful thing about Good Gold is that it’s infinitely recyclable. Because of this, you can return your ring for a full refund at any time, just get in touch.