Shipping, Resizing & Returns

We keep it really simple: fast, easy and free.

Turnaround

We hand make your ring to order, which takes 1-2 weeks.

Shipping

WITHIN NZ

Shipping is free and and usually arrives the next day.  All parcels are tracked and fully insured.

WORLDWIDE

We ship worldwide via DHL Express shipping which is super-reliable and arrives in 3-5 working days.

All parcels are tracked and fully insured.

Orders over $1000 will be sent signature required.

IMPORT DUTIES AND CUSTOMS CHARGES
If you live in the United States, New Zealand or Australia, you won’t be charged any import fees.

If you live in the European Union you will most likely be charged VAT.

For other countries, the laws vary. Your local customs department is the best place to get information on this.

Resizing

Your first ring resize is free, additional resizes will be US$30.

You can work out what size you need with this typeform.

Once you know the size you need, "purchase" our ring resize product and we'll send you return shipping info.

Any problems, just get in touch.

Returns

The beautiful thing about Good Gold is that it’s infinitely recyclable. Because of this, you can return your ring for a full refund at any time, just get in touch.