Once you've placed your order, you'll receive a return shipping label via email in 1-2 working days.
Thanks:)
We can send you one of our Free Ring Sizers.
We designed it ourselves to avoid using the plastic kind. It's made of recycled cardboard, fits into an envelope and ships to you for free.
It's the easiest way to make sure your Good Gold ring fits perfectly.
If you don’t want to order a ring sizer, you can work out your size with the help of this form. Answer a few (quick) questions and we'll have you sorted in no time.
Or, for everything you ever wanted to know about ring sizing, check out our in-depth sizing guide.
We hand make your ring to order, which takes 1-2 weeks.
WITHIN NZ
Shipping is free and and usually arrives the next day. All parcels are tracked and fully insured.
WORLDWIDE
We ship worldwide via DHL Express shipping which is super-reliable and arrives in 3-5 working days.
All parcels are tracked and fully insured.
Orders over $1000 will be sent signature required.
IMPORT DUTIES AND CUSTOMS CHARGES
If you live in the United States, New Zealand or Australia, you won’t be charged any import fees.
If you live in the European Union you will most likely be charged VAT.
For other countries, the laws vary. Your local customs department is the best place to get information on this.
Your first ring resize is free, additional resizes will be US$30.
You can work out what size you need with this typeform.
Once you know the size you need, "purchase" our ring resize product and we'll send you return shipping info.
Any problems, just get in touch.
The beautiful thing about Good Gold is that it’s infinitely recyclable. Because of this, you can return your ring for a full refund at any time, just get in touch.
Easy, quick and painless! The staff were incredibly helpful and answered all the questions I had about resizing. Thanks so much!
Amazing customer service with helping me get my ring resized and then promptly returned the ring looking brand new!
The overall process was very painless, and the service was great. Turnaround was around 1.5 weeks.
One thing to note in terms of sizes is that both my Partner and I found the cardboard "Ring Sizer" to fit ~0.5 size too large (might be the sharp edges of the cardboard vs the smoother edges of the ring?).
Just a amazing, on to it resizing service. I really felt looked after the whole time.
Great service
